Advanced Practice Management brings technology (IT) solutions to your business with a strong focus on analyzing your specific needs.  Today’s network performance is vital to the success of your business.  Downtime must be minimized and security needs to be maximized.  Let us help you with your IT infrastructure so that you can focus on your core business.

Doug Howell, IT Director, MCTS, APS, MCSE, MCSA, MCP, has over 16 years of experience in information technology including supporting, repairing and implementing servers, workstations, laptops, LANs (local area networks), WANs (wide area networks), and WLANs (wireless local area networks).  He is an expert in systems security, Active Directory, and Exchange Mail servers.  Doug’s technical expertise includes IT HIPAA compliance, data backup and recovery, systems security, and an in-depth knowledge of all versions of Windows operating systems.

Network Support – if you’re looking for a new install or support of your existing network, we can work with you to determine a secure, reliable, and flexible solution.

— Planning and consulting

— Design for LAN (Local Area Networks) and WAN (Wide Area Networks)

— Wireless LAN (Local Area Networks)

— VPN (Virtual Private Networks)

— Installation and Configuration

— Network assessments

— E-Mail

— Troubleshooting

— Internet connectivity

— Anti-Virus installation

— Secure remote access

IT Security – with today’s demands and abilities to access your data from anywhere on numerous devices, we can provide you with the solutions to ensure that all electronic data remains secure and is HIPAA compliant.

— Encryption of hard drives, workstations, servers, laptops, and other devices

— Wireless network security check

— Mail security anti-spam and email anti-virus

— Firewall implementation

— Anti-Virus installation

— Password policies and user permissions

Repairs and System Maintenance – we understand that computer systems are vital to your business operations, and that downtime must be minimized.  Let APM be proactive in handling your system preventative maintenance and provide quick response time to needed repairs.

— On site and Remote technical support

— Virus/Spyware/Adware diagnostic and removal

— System restore

— Desktop, laptop, and device repairs

— Provide recommendations on new servers, PCs, laptops, printers

— Purchase and Install computer equipment

— System re-locating

— Preventative maintenance on all your network and computer equipment

— PC tune-up (cleaning, disk defragmentation and disk cleanup)

— Maintain recommended security levels

— Periodic backup testing

— Firmware and software updates

— Coordination with 3rd party vendors in support of their applications

Data Backup and Disaster Recovery – your data is important to your business.  Have you taken the right steps to avoid catastrophe?  Let us help you plan, prevent, and protect you from data loss due to power outages, fire, flood, theft, accidental deletion, network failures, or other hardware failures.

— Recommend solutions for simple data backups to full server backups with restore options

— Ensure that your data is secure and your backups are working correctly

— Ability to restore failed servers remotely and minimize downtime and threats